Botanical wellness delivered through the daily ritual of tea.
Here’s what to expect when you order from Linfa Tea Co. — how shipping works, and how returns and refunds are handled if something isn’t right.
Linfa Tea Co. currently ships within the United States only.
Orders are processed within 2 business days of purchase. Once your order ships, typical transit time with UPS is approximately 3 days. Processing time and transit time are separate — please allow for both when estimating when your order will arrive. These timeframes are typical and are not guaranteed.
Shipping charges are calculated at checkout and are the responsibility of the customer. We don’t currently offer a free-shipping program.
We want you to feel good about your Linfa order. If something isn’t right, you may return your purchase within 14 days of delivery — including tea that has already been opened.
To start a return, please contact Linfa before sending anything back, so we can help guide the process. Customers are responsible for the cost of return shipping on ordinary returns.
If your order arrives damaged, or if you received the wrong item, please contact Linfa. We’ll send you a replacement — there’s no need to return the original item.
Approved refunds are processed within 7 days.
Questions about an order, a return, or anything shipping-related? Reach us through our Contact page.