Botanical wellness delivered through the daily ritual of tea.
Linfa Tea Co. (“Linfa,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
We collect information you provide directly, such as when you create an account, place an order, sign up for our newsletter, or contact us through our Contact form. This may include your name, email address, shipping address, and order details.
If you create an account, we store the account information you provide so you can manage orders and checkout more easily on future visits.
When you make a purchase, WooCommerce processes the information necessary to fulfill your order, including your shipping address and order contents. Payment processing is handled by WooPayments; Linfa does not store your complete payment card details, as that information is processed and held by WooPayments on our behalf.
If you sign up for our newsletter, your email address is collected and processed through MailPoet, the newsletter software we use to manage subscriptions and send updates. You can unsubscribe from marketing emails at any time using the unsubscribe link included in the email.
When you reach out through our Contact page, your submission may include your name, email address, an optional order number, a subject, and your message. These submissions are stored in our website’s database through Fluent Forms, the form software we use, and are used solely to review and respond to your inquiry.
Our website uses cookies and similar technologies needed for basic site functionality, such as keeping items in your cart and keeping you logged into your account while you browse.
We use Snapchat for WooCommerce, which may use tracking technologies to help us understand site activity and to support advertising and measurement purposes. This may involve sharing certain information about your visit or purchase with Snapchat for these purposes.
We use the information we collect to:
Your information may be processed by the third-party services we use to operate our store, including WooCommerce, WooPayments, MailPoet, Fluent Forms, and Snapchat for WooCommerce, each described above. We share information with these providers only as needed for them to perform their function.
We retain your information for as long as necessary to fulfill the purposes described in this policy, such as maintaining your order history and account, and as required by law.
You may unsubscribe from marketing emails at any time using the link included in the email. You may also contact us with questions about your information.
We take reasonable steps to help protect your information, though no method of transmission or storage is completely secure.
We may update this policy from time to time. Changes will be posted on this page.
If you have questions about this policy, please reach out through our Contact page.