Botanical wellness delivered through the daily ritual of tea.
CUSTOMER CARE
Answers to common questions about shipping, returns, and our products. Can’t find what you’re looking for? Contact us.
United States only.
Orders are processed within 2 business days. Once shipped, typical UPS transit time is around 3 days. Processing and transit are separate, and these are typical timeframes, not guaranteed delivery dates.
Not currently. Shipping is a flat rate of $7.95 per order, calculated and displayed at checkout.
You may return your order within 14 days, including opened tea. Customers are responsible for ordinary return shipping costs. See our Shipping & Returns page for complete details.
Contact us and we’ll send you a replacement — you don’t need to return the original item.
Approved refunds are processed within 7 days.
Each product page includes an ingredient list for that specific blend.
Preparation varies by blend — check the preparation instructions on the specific product page for exact steeping guidance.
Through our Contact page — that’s our support channel for order, shipping, product, and website questions.